The Psychology of Conflict Management Concentration
In any organization, conflict is inevitable. 通过这种集中, 学生将获得知识和技能,以富有成效的方式处理人际和群体间的冲突. Students will learn the role of communication, 权力, identity and culture in the constructive resolution of conflict. 他们还学习了工作场所人际冲突的谈判和调解技巧.
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